Introduction and Scope
Zeta 7 places the highest importance on user privacy. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and how we keep it secure.
This policy applies to Zeta 7's website, mobile application, and other digital services. By creating an account on our platform, you agree to this Privacy Policy.
We believe transparency is the foundation of trust. That's why this document is written in plain language — so every user knows exactly what we do with their data.
In brief: Your data is used solely to improve our service. It is never sold to third parties or shared unnecessarily.
What Data We Collect
Zeta 7 collects two types of data — information you provide directly, and data collected automatically through your use of the platform.
| Data Type | What Data | Source |
|---|---|---|
| Identity | Full name, date of birth, national ID number | Registration Form |
| Contact | Email, phone number, address | Registration Form |
| Financial | Payment method, transaction history | Deposit/Withdrawal |
| Usage | Game history, login times, device information | Automatic |
| Technology | IP address, browser type, cookies | Automatic |
We only collect information that is necessary to provide our services. Requesting data beyond what is needed goes against our policy.
How Your Data Is Used
The information we collect is used for the purposes listed below. Each purpose is clearly defined.
- Creating and managing your account, and verifying your identity
- Processing deposits, withdrawals, and financial transactions
- Detecting suspicious activity to prevent fraud and money laundering
- Providing customer service and support
- Sending personalized promotions and offers (with your consent)
- Improving platform experience and security
- Fulfilling legal obligations
- Managing responsible gaming tools
If you no longer wish to receive marketing emails, you can unsubscribe at any time from your account settings. Please note that important account-related notifications will still be sent regardless.
How Long We Retain Your Data
Zeta 7 does not retain any data longer than necessary. Retention periods are defined based on the type of information.
- Active account data: retained for the duration of account activity
- Financial transaction records: minimum 5 years as required by law
- KYC Documents: 5 years after account closure
- Gaming History: 3 years or as required by law
- Log files and technical data: 12 months
- Upon account closure: data is deleted in accordance with regulatory authority directives
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.
Who Your Data Is Shared With
Zeta 7 never sells your personal data. However, limited information may be shared in certain specific circumstances.
- Payment Provider: Information required to process transactions (bKash, Nagad, bank)
- Game Provider: Only the minimum data necessary to operate the games
- Regulatory Body: As required by the licensing authority
- Law enforcement: Under court order or legal obligation
- Fraud Prevention Agency: For fraud and money laundering detection
In each of the above cases, only the minimum necessary data is shared. All third parties are contractually bound to uphold our privacy standards.
Cookies & Tracking Technologies
Zeta 7 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can delete or disable cookies at any time through your browser settings. However, turning off essential cookies may cause some features to stop working.
Your rights over your data
As a Zeta 7 user, you have full rights over your own data. You may exercise the following rights at any time.
To exercise these rights Help Center or contact us at support@zeta7.click. We are committed to responding within 30 days.
Security Measures
Zeta 7 uses industry-leading technology to keep your data secure.
- 256-bit TLS/SSL encryption — applied to all data transmissions
- AES-256 encryption — applied to all stored sensitive data
- Two-factor authentication (2FA) — for account access
- 24/7 security monitoring and automated alert systems
- Regular independent security audits
- Strict data access policies for staff
- Data backup and disaster recovery planning
If you ever feel your account has been compromised or accessed without authorization, please Help Center contact us. We will take immediate action.
Protection of Children and Minors
Zeta 7 does not collect or process data from children or minors under any circumstances. Our platform is not intended for anyone under 18 years of age.
- Age verification is mandatory at registration
- Any account identified as belonging to a minor is closed immediately
- The relevant data is securely deleted
- For parental awareness Responsible Gaming The page contains detailed information
Changes to the Privacy Policy
Zeta 7 may update this Privacy Policy as needed. Any changes will be made in accordance with the following rules.
- The "Last Updated" date at the top of the page will be revised accordingly
- For significant changes, you will be notified via your registered email
- 30 days' notice will be given before any major changes
- Continued use of the platform after an update constitutes acceptance of the revised policy
Contact & Complaints
For any privacy-related questions, complaints, or requests, please get in touch with us. We're always ready to help.
- Email: support@zeta7.click
- Live Chat: available 24/7 from any page on the site
- Help Center: zeta7.click/help-center
- Response time: typically within 24–48 hours
If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.